There is a messaging service for young people in Shropshire where you can receive confidential health advice and support from a Specialist School Nurse by text
Children and young people in Shropshire can now contact their School Nurse by text on the numbers below.
Shropshire – 07507 330346
Telford and Wrekin – 07520 619051
This confidential service is available Monday to Friday, 9am to 4.30pm (except bank holidays). During these times we aim to respond to all messages within 24 hours and you will receive a response from a Specialist School Nurse. This may lead to an appointment with your School Nurse or health advice being given to you or signposting of where you can get the appropriate support.
We do not usually inform your parents, teachers or anyone else if you text the School Nurse. We might inform someone if we were concerned about your safety, but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules. We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be seen outside of normal working hours. If you need help before you hear back from us, contact a member of school staff or your doctor. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). If you want to stop receiving messages from our School Nurses please text STOP to our number. Please respect your schools mobile phone policy. Messages are charged at your usual rate.