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About ChatHealth

Find out below whether the ChatHealth texting service is available in your local area

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ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) to contact their local public health nursing (school nursing) team.

You’ll see below the areas of the country where ChatHealth is available at the moment, as well as the numbers to use if you want to text a public health nurse (school nurse). You can get in touch for advice about any aspect of your physical or emotional health.

If you are not sure which is the correct service for you please visit our service finder where you can find help near you using your school, town or location. If you are using your mobile phone you can also start a text messaging conversation with your school nurse from this page.


Advice for Teens in Bath and North East Somerset

Text: 07507 334 357

  • Organisation: Virgin Care
  • Service: Bath school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Bedfordshire

Text: 07507 331 450

  • Organisation: Cambridgeshire Community Health Services
  • Service: Bedfordshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Birmingham

Text: 07480 635 485

  • Organisation: Birmingham Community Healthcare NHS Trust
  • Service: Birmingham school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Bolton

Text: 07507 331 753

  • Organisation: Bolton NHS Foundation Trust
  • Service: Children’s Health and Wellbeing Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8am to 8pm weekdays and 12pm to 4pm at weekends (except bank holidays)

Advice for Teens in Brighton and Hove

Text: 07480 635 423

  • Organisation: Sussex Community NHS Trust
  • Service: Brighton and Hove school nursing service
  • For: Parents and carers of children aged 0-5
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in the Cambridgeshire area

Text: 07480 635 443

  • Organisation: Cambridgeshire Community Health Services
  • Service: Cambridgeshire and Peterborough School Nursing service
  • For: Young people aged 11-19 in the Cambridgeshire, Huntingdonshire & Peterborough area
  • Response time: Within 24 hours, 9.30am to 4pm Monday to Friday (except bank holidays)

 Advice for Teens in the Cardiff and Vale area

Text: 07520 615 718

  • Organisation: Cardiff and Vale University Health Board
  • Service: Cardiff and Vale school nurse service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Coventry

Text: 07507 331 949

  • Organisation: South Warwickshire NHS Foundation Trust
  • Service: Coventry school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Croydon

Text: 07520 615 205

  • Organisation: Croydon Health Services NHS Trust
  • Service: Croydon school nurse service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Devon

Text: 07520 631 722

  • Organisation: Devon County Council
  • Service: Devon school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Dorset

Text: 07480 635 510 

  • Organisation: Dorset Healthcare University NHS Foundation Trust
  • Service: Dorset school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in East and Central Lancashire

Text: 07507 330 510

  • Organisation: Virgin Care
  • Service: East and Central Lancashire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in the East Riding area

Text: 07507 332 891

  • Organisation: Humber Teaching NHS Foundation Trust
  • Service: Humber school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in East Surrey

Text: 07507 329 951

  • Organisation: Children and Family Health Surrey
  • Service: Surrey Children and Family Health service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in East Sussex

Text: 07507 332 473

  • Organisation: Kent Community Health NHS Trust
  • Service: East Sussex School Health Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Essex

  • Mid Essex text: 07520 615 731
  • South Essex text: 07520 615 732
  • West Essex text: 07520 615 733
  • North East Essex text: 07520 615 734

 

  • Organisation: Virgin Care
  • Service: Essex school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Gloucestershire

Text: 07507 333 351

  • Organisation: Gloucestershire Care Services NHS Trust
  • Service: Gloucestershire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Hampshire

Text: 07507 332 160

  • Organisation: Southern Health NHS Foundation Trust
  • Service: Southern Health school nursing service
  • For: Young people aged 11-19 in the Hampshire area
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Hertfordshire

Text: 07480 636 050

  • Organisation: Hertfordshire Community NHS Trust
  • Service: Hertfordshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Hounslow

Text: 07507 333 176

  • Organisation: Hounslow and Richmond Community Healthcare NHS Trust
  • Service: Hounslow school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Kent

Text: 07520 618 850

  • Organisation: Kent Community Health NHS Trust
  • Service: Kent School Health Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Kirklees

Text: 07520 618 866

  • Organisation: Locala
  • Service: Locala Children’s Services in Kirklees
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8am to 8pm Monday to Friday (except bank holidays)

Advice for Teens in Leeds

Text: 07520 619 750

  • Organisation: Leeds Community Healthcare NHS Trust
  • Service: Leeds 0-19 Public Health Integrated Nursing Service (School Nursing)
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Leicester, Leicestershire and Rutland

  • Leicester City text: 07520 615 386
  • Leicestershire and Rutland text: 07520 615 387

 

  • Organisation: Leicestershire Partnership NHS Trust
  • Service: Leicester, Leicestershire and Rutland health visiting/school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to5 pm Monday to Friday (except bank holidays)

Compass @ TheHub for Teens in Lewisham

Text: 07507 331 526

  • Organisation: Compass
  • Service: Compass@TheHub wellbeing workers
  • For: Young people aged 10-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Sexual Health Advice for Teens in Lincolnshire

Text: 07520 649893

  • Organisation: Lincolnshire Integrated Sexual Health Services
  • Service: Lincolnshire Integrated Sexual Health Services
  • For: young people aged 13-19
  • Response time: Within 24 hours, 8am to 7pm Monday to Thursday and 8am to 4pm on Fridays (except bank holidays)

Advice for Teens in Lambeth and Southwark

Text: 07507 332 150

  • Organisation: Guys and St Thomas NHS Trust
  • Service: Guys and St Thomas school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Luton

Text: 07520 616070

  • Organisation: Cambridgeshire Community Health Services
  • Service: Luton school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Manchester

Text: 07507 330 205

  • Organisation: Manchester University NHS Foundation Trust
  • Service: Manchester school health service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Norfolk

Text: 07480 635 060

  • Organisation: Cambridgeshire Community Health Services
  • Service: Norfolk Children & Young People’s Health Services
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Northamptonshire

Text: 07507 329 600

  • Organisation: Northamptonshire Healthcare Foundation Trust
  • Service: Northamptonshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in North East Lincolnshire

Text: 07507 331 620

  • Organisation: North East Lincolnshire Council
  • Service: North East Lincolnshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in North Tyneside

Text: 07507 332 532

  • Organisation: North Tyneside Council
  • Service: North Tyneside school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, am to pm Monday to Friday (except bank holidays)

Advice for Teens in North Yorkshire

Text: 07520 631 168

  • Organisation: Compass
  • Service: Compass Buzz wellbeing workers
  • For: Young people aged 11-18
  • Response time: Within 24 hours, 9am to 5pm Monday to Thursday and 9am to 4.30pm on Fridays (except bank holidays)

Advice for Teens in Northumberland

Text: 07507 332 258

  • Organisation: Northumbria Healthcare NHS Trust
  • Service: Northumbria school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Nottinghamshire

Text: 07507 329 952

  • Organisation: Nottinghamshire Healthcare NHS Foundation Trust
  • Service: Nottinghamshire Healthy Family Team
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in the Pennines  – Heywood, Middleton and Rochdale

Text: 07507 330 382

  • Organisation: Northern Care Alliance NHS Group
  • Service: Heywood, Middleton and Rochdale School Nursing Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in the Peterborough area

Text: 07480 635 443

  • Organisation: Cambridgeshire Community Health Services
  • Service: Cambridgeshire and Peterborough School Nursing service
  • For: Young people aged 11-19 in the Cambridgeshire, Huntingdonshire & Peterborough area
  • Response time: Within 24 hours, 9.30am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Sandwell

Text: 07480 635 486

  • Organisation: Sandwell and Birmigham Hospitals NHS Trust
  • Service: Sandwell school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

Advice for Teens in Shropshire

Text: 07507 330 346

  • Organisation: Shropshire Community Health NHS Trust
  • Service: Shropshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Solihull

Text: 07520 615 730

  • Organisation: South Warwickshire NHS Foundation Trust
  • Service: Solihull school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 8am to 8pm Monday to Friday (except bank holidays)

Advice for Teens in Southend

Text: 07520 649 895

  • Organisation: Southend on Sea Borough Council
  • Service: Southend school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9.30am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Staffordshire

Text: 07520 615 721

  • Organisation: Midlands Partnership NHS Foundation Trust
  • Service: Staffordshire Families’ Health and Wellbeing Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Stoke on Trent

Text: 07520 615 723

  • Organisation: Midlands Partnership NHS Foundation Trust
  • Service: Stoke on Trent Families’ Health and Wellbeing Service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Suffolk

Text: 07507 333 356

  • Organisation: Suffolk County Council
  • Service: Suffolk school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Telford and Wrekin

Text: 07520 619 053

  • Organisation: Shropshire Community Health NHS Trust
  • Service: Telford and Wrekin school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Compass Safe East Advice for Teens in Tower Hamlets

Text: 07520 615 593

  • Organisation: Compass
  • Service: Compass Safe East wellbeing workers
  • For: Young people aged 10-19
  • Response time: Within 24 hours, 9.30am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Wiltshire

Text: 07480 635 513

  • Organisation: Virgin Care
  • Service: Wiltshire school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Walsall

Text: 07480 635 363

  • Organisation: Walsall Healthcare NHS Trust
  • Service: Walsall school nursing service
  • For: Parents and carers of young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in Warwickshire

Compass services for children and young people

Text: 07507 331 525

  • Organisation: Compass
  • Service: Compass wellbeing workers
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 5pm Monday to Friday (except bank holidays)

Advice for Teens in West Sussex

Text: 07480 635 424

  • Organisation: Sussex Community NHS Trust
  • Service: West Sussex school nursing service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4.30pm Monday to Friday (except bank holidays)

Advice for Teens in Worcestershire

Text: 07507 331 750

  • Organisation: Worcestershire Health and Care NHS Trust
  • Service: Worcestershire School Health Nurse service
  • For: Young people aged 11-19
  • Response time: Within 24 hours, 9am to 4pm Monday to Friday (except bank holidays)

 

Remember, your public health nurse (school nurse) is a great source of confidential advice and support. As well as the ChatHealth service, you can make an appointment to speak to your public health nurse (school nurse) in school.

 

Disclaimer:

We do not usually inform your parents, teachers or anyone else if you text the school nurse. We might inform someone if we were concerned about your safety, but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules. We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be seen outside of normal working hours. If you need help before you hear back from us, contact a member of school staff or your doctor. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). Prevent the school nurse from sending messages to you by texting STOP to our number. Please respect your schools mobile phone policy. Messages are charged at your usual rate.

ChatHealth Privacy Notice and Terms of Service

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