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About ChatHealth

Find out below whether the ChatHealth texting service is available in your local area

ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) to contact their local public health nursing (school nursing) team.

You’ll see below the areas of the country where ChatHealth is available at the moment, as well as the numbers to use if you want to text a public health nurse (school nurse). You can get in touch for advice about any aspect of your physical or emotional health.


Birmingham and Sandwell

Birmingham Community Healthcare NHS Trust

Birmingham text: 07480 635 485

Sandwell text: 07480 6354 86

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays).During these times we aim to respond to all messages within 24 hours.


Cambridgeshire and Norfolk

Cambridgeshire Community Services NHS Trust

Cambridgeshire text: 07480 635 443

The service is available Monday to Friday, 9.30 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.

Norfolk text: 07480 635 060

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Compass – Lewisham, North Yorkshire and Warwickshire

Compass services for children and young people

Compass@TheHub (Lewisham) text: 07507 331 526

The service is available Monday to Friday, 8.30 am to 6 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.

Warwickshire text: 07507 331 525

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.

Compass Buzz (North Yorkshire) text: 07520 631 168

The service is available Monday to Thursday, 9 am to 5 pm and Fridays 9am to 4.30pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Coventry

South Warwickshire NHS Foundation Trust

Text: 07507 331 949

The service is available Monday to Friday, 8 am to 8 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Devon

Devon Integrates Children’s Services (Virgin Care Ltd)

Text: 07520 631 722

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Dorset

Dorset Healthcare University NHS Foundation Trust

Text: 07480 635 510 

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


East Surrey

First Community Health and Care

Text: 07507 329 951

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Gloucestershire

Gloucestershire Care Services NHS Trust

Text: 07507 333 351

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Hampshire

Southern Health NHS Foundation Trust

Text: 07507 33 2160

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Hertfordshire

Hertfordshire Community NHS Trust

Text: 07480 636 050

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Kent and East Sussex

Kent Community Health NHS Foundation Trust

Kent text: 07520 618 850

East Sussex text: 07507 332 473

The service is available Monday to Friday, 8.30 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Lancashire

Lancashire Care NHS Foundation Trust

Blackburn with Darwen text: 07507 330 509

East and Central Lancashire text: 07507 330 510

This service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Leicester, Leicestershire and Rutland

Leicestershire Partnership NHS Trust

Leicester City text: 07520 615 386

Leicestershire and Rutland text: 07520 615 387

This service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


London – Guy’s and St Thomas

Guys and St Thomas NHS Trust

Text: 07507 332 150

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Manchester

Manchester University NHS Foundation Trust

Text: 07507 330 205

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Northamptonshire

Northamptonshire Healthcare Foundation Trust

Text: 07507 329 600

The service is available Monday to Friday, 8 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


North East Lincolnshire

North East Lincolnshire Council

Text: 07507 331 620

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


North East London

North East London NHS Foundation Trust

Text: 07520 632 503

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


North Tyneside

North Tyneside Council

Text: 07507 332 532

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Northumberland

Northumbria Healthcare NHS Trust

Text: 07507 332 258

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Nottinghamshire

Nottinghamshire Healthcare NHS Foundation Trust

Text: 07507 329 952

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Pennines – Heywood, Middleton and Rochdale

Pennine Care NHS Foundation Trust

Text: 07507 330 382

The service is available Monday to Friday, 9 am to 5 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Shropshire and Telford & Wrekin

Shropshire Community Health NHS Trust

Shropshire text: 07507 330 346

Telford & Wrekin text: 07520 619 053

The service is available Monday to Friday, 9 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Suffolk

Suffolk County Council

Text: 07507 333 356

The service is available Monday to Friday, 9 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Sussex – Brighton & Hove and West Sussex

Sussex Community NHS Trust

Brighton and Hove text: 07480 635 423

West Sussex text: 07480 635 424

The service is available Monday to Friday, 9 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Wiltshire

Virgin Care Limited

Text: 07480 635 513

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Walsall

Walsall Healthcare NHS Trust

Text: 07480 635 363

The service is available Monday to Friday, 8.30 am to 4.30 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


Worcestershire

Worcestershire Health and Care NHS Trust

Text: 07507 331 750

The service is available Monday to Friday, 9 am to 4 pm (except bank holidays). During these times we aim to respond to all messages within 24 hours.


 

Remember, your public health nurse (school nurse) is a great source of confidential advice and support. As well as the ChatHealth service, you can make an appointment to speak to your public health nurse (school nurse) in school.

 

Disclaimer:

We do not usually inform your parents, teachers or anyone else if you text the school nurse. We might inform someone if we were concerned about your safety, but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules. We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be seen outside of normal working hours. If you need help before you hear back from us, contact a member of school staff or your doctor. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). Prevent the school nurse from sending messages to you by texting