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Accessibility statement for Health for Teens

This accessibility statement applies to

This website is run by Leicestershire Partnership NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • when opening the website, the option to select your location is not presented at the start of the page when navigating with a keyboard
  • it is not possible to skip to the main content of the website when using a screen reader
  • there is no visual cue for most elements of the website when selected with the keyboard
  • the default colours for some headings and links have a poor contrast ratio between the foreground and background
  • some background images have not been indicated as being decorative
  • some menu items are difficult to read when text spacing is adjusted
  • quiz functionality offers limited assistance for keyboard users
  • video content does not support audio description

Assistive software

We use Browsealoud, a piece of software included for every visitor to our website that adds instant access to supportive features, including text-to-speech, translation and magnification tools.  Find out more about how to use the included Browsealoud tools on this website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the communications team at:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicestershire Partnership NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some elements do not have sufficient colour contrast, this fails WCAG 1.4.3.

Most elements of the webpage do not provide a visible indication that they have the input focus, this fails WCAG 2.4.7.

The focus order for some elements on a page can make navigation difficult with a keyboard, this fails WCAG 2.4.3.

There is no main landmark on each page, this fails WCAG 1.3.1.

Some elements have been incorrectly labelled as a heading, this fails WCAG 2.4.6.

There is no keyboard accessible method to bypass repetitive content, this fails WCAG 2.4.1.

The purpose of some links are not described by the link text alone, this fails WCAG 2.4.4.

Some elements have incomplete start and end tags, this fails WCAG 4.1.1.

Some images are incorrectly identified as meaningful, this fails WCAG 1.1.1.

Some text is not readable when text spacing is adjusted, this fails WCAG 1.4.12.

Some components do not have sufficient contract, this fails WCAG 1.4.11.

If an input error is automatically detected, the item in error is not described, this fails WCAG 3.3.1.

Audio description is not provided for video content, this fails WCAG 1.2.5.

We plan to address the above issues by the end of March 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our pages link to PDF documents provided by external organisations for additional content.  Whilst these documents are outside of our control, we will update links to web page content where possible when articles are reviewed.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 16th September 2020. It was last reviewed on 16th September 2020.

This website was last tested on 27th August 2020. The test was carried out in-house by Leicestershire Partnership NHS Trust using the Accessibility Insights for Web tool.

We used a sample of pages for testing which covered different content types, including written, video and quiz content.

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