Honest information about drugs

Find out everything you need to know about drugs, their effects and the law. Talk to FRANK for facts, support and advice on drugs and alcohol today.

If you’re experiencing problems with drug use or worried about others, you can visit the Talk to FRANK website. The website has a search function, where you can easily access information about any substance, to make sure you understand what it is, and what it does to your body.

The website offers a range of confidential and plain-speaking services about drug use, by telephone, e-mail, text and live online chat.

Contact FRANK



You can email FRANK here. It’s a confidential way for you to ask any question you’ve got about drugs. And you don’t even have to leave your real name. You’ll receive a reply from frank@talktofrank.com and the subject line won’t have your question in it.

Live chat

Want a quick, friendly chat about drugs? FRANK is on hand to give you some confidential advice. You don’t even have to pick up the phone. The website has live chat, every day, 2.00pm-6.00pm. Contact is confidential and you can choose not to use your own name.


Call FRANK 24 hours a day, 7 days a week: 0300 123 6600. You can talk to FRANK in 120 languages – just call the same number and an interpreter will be there if you want.

Calls made to the helpline from landlines are free and won’t show up on telephone bills. Calls made from mobiles can vary in cost (depending on the network you’re on) and may show up on a bill.


Text 82111 and FRANK will text you back. The cost of sending a text to FRANK is the same as a standard text message – which will depend on your network tariff. There’s no charge for receiving text messages from FRANK. Please don’t send picture messages as FRANK can’t view them.

To find local support for a range of services near you, click here.