ChatHealth at Livewell

ChatHealth is a text service which young people can use to get advice and support about a range of health and wellbeing issues. The text service is confidential and can also be used to make an appointment with a health visitor or school nurse.

ChatHealth can also be used to find out how to access other local services such as mental health and sexual health services. Young people have reported that they like using the service because it’s less embarrassing, quick and easy, anonymous and non-judgemental.

ChatHealth allows young people in Plymouth to send text messages to a dedicated mobile. Once there, texts will be responded to by the Livewell Southwest health visiting and school nursing team within a day.

The service is available Monday to Friday 9am – 5pm, excluding bank holidays. During out–of–hours, anyone who texts the service will receive an automated message with advice on where to get help if their question is urgent.

Text messages can be sent to the following number: 07480 635198