Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999
Kooth is a free online counselling and emotional well-being support service providing young people aged 11-25 years (up to 26th birthday) in Hampshire, Southampton and Isle of Wight with a safe and secure means of accessing support with their emotional health and wellbeing needs from a professional team of qualified counsellors.
Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever the challenges. If you need urgent help text HANTS to 85258. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
T: 85258
Accessible 24/7.
Whatever you are going through, a Samaritan will face it with you. Available 24 hours a day, 365 days a year. This service is free to call.
T: 116 123
W: Visit The Samaritans website
Accessible 24/7.
Solent Mind, a registered charity providing a wide range of high quality services to support people with mental health problems across the Southern Region.
T: 023 8202 7810
Monday-Friday 9am-4pm
Simon Says aims are to support Hampshire children and young people up to the age of 18 years who have a significant person in their life who has died or is dying.
T: 023 8064 7550
Monday - Friday 9am-5pm.
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. ‘Shout’ is a team of volunteers who are at the heart of the service. We take people from crisis to calm every single day.
Text SHOUT to 85258 for support for mental health 24/7. Please note these e-mail addresses can’t provide counselling or crisis support.
T: 85258
Accessible 24/7.
No Limits is a charity offering free and confidential information, advice, counselling, advocacy and support to children and young people under the age of 26 in Southampton and Hampshire.
This forum provides crisis support, information and resources, advice, discussions and distractions. Closely monitored, available 24/7.
iTalk provides free treatment to people suffering from a range of common mental health problems.
T: 023 8038 3920
Monday: 8am - 6pm
Tuesday: 8am - 6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 4.30pm
Hampshire Youth Access (HYA) is a partnership of 11 leading agencies providing counselling, information, advice, and support to children and young people aged 5 to 17 across Hampshire. We also give advice and information to anyone concerned about a child or young person’s emotional wellbeing.
T: 02382 147 755
E: enquiries@hampshireyouthaccess.org.uk
W: Visit Hampshire Youth Access website
Monday - Friday 9am-5pm.
Mermaids provides a range of helpline services supporting transgender youth, up to and including the age of 25, and also support families and professionals.
The helpline team offer emotional support, a gateway to the parents and young people’s forums, information about current legislation and protections under the law, plus signposting to training and resources.
T: 0808 801 0400
Helpline open Monday to Friday, 9am - 9pm
Childline is yours – a free, private and confidential service where you can talk about anything. When you call Childline you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
T: 0800 1111
9am - midnight.
RoSPA enables healthy, active lives through their skills and knowledge, while also seeking reasonable limits to potential harms that ensure these lives can be lived unhindered, and unburdened by fatal and life-changing accidents.
T: 0121 248 2000
W: Visit The Royal Society for the Prevention of Accidents (RoSPA) website
Online resources available 24/7.
Smokefree Hampshire is your local stop smoking service commissioned by Hampshire County Council.
Call 01264 563039 or 0800 772 3649, or text Quit to 66777
T: 01264 563039 or 0800 772 3649
E: smokefree.hampshire@nhs.net
W: Visit Smokefree Hampshire website
Online resources available 24/7.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales.
T: 111
W: Visit NHS 111 Service website
Accessible 24/7.
The resources on the Healthier Together website have been developed in partnership between parents and healthcare professionals from across Dorset, Hampshire and the Isle of Wight. You’ll find clear information on common childhood illnesses, including advice on what ‘red-flag’ signs to look out for, where to seek help if required, what you should do to keep your child comfortable and how long your child’s symptoms are likely to last.
Hampshire Fire and Rescue offer fun interactive ways to keep you and your family safe. Visit the kids zone on their website.
It’s important to remember that the website is not a replacement for the emergency services, if something needs immediate action – ring 999.
The Gender Identity Development Service (GIDS) is a highly specialised clinic for young people presenting with difficulties with their gender identity.
T: 020 8938 2030
CAPT give free child safety advice to parents and carers, support professionals working with children and families, support senior professionals and policymakers and advise the government and organisations on child safety.
T: 020 7608 3828
The ChatHealth text service is an easy way for young people 11-19 to confidentially ask for help with a range of issues. The service is manned by qualified school nurses who have a wealth of experience of working with young people.
ChatHealth allows young people in Hampshire to text messages to a dedicated number. The messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day.
T: 07507 332160
W: Visit ChatHealth (11-19 years of age) website
Monday to Friday from 9am-4.30pm (excluding bank holidays).
Beat is the UK’s eating disorder charity. Beat exist to end the pain and suffering caused by eating disorders. They are a champion, guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
T: 0808 801 0677
E: fyp@beateatingdisorders.org.uk
W: Visit Beat Eating Disorders website
Helplines are open 365 days a year from 12pm–8pm during the week, and 4pm–8pm on weekends and bank holidays.
A directory of free and low cost activities and things for young people to do, targeted at 8-15 year olds across Hampshire.
Providing support, information, advice, signposting for young carers
T: 02380 902 465
The Mix is the UK’s leading support service for young people. They are here to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to them via their online community, on social media, through their free, confidential helpline or their counselling service.
Their social media channels are open 9:30am – 5:30pm, Mon to Fri. They will endeavour to respond to your messages within 24 hrs (Mon-Fri). Unfortunately they are unable offer support via Facebook.
T: 0808 808 4994
Social media channels are open 9:30am – 5:30pm, Mon to Fri.
The British Nutrition Foundation provides impartial, evidence-based information on food and nutrition. Their core purpose is to make nutrition science accessible to all.
T: 020 7557 7930
W: Visit The British Nutrition Foundation website
Monday-Friday 9am-5pm.
Safe4Me (Hampshire Police) provides teachers, professionals and parents with information and resources to help educate young people about keeping safe and making responsible choices.
Online resources available 24/7.
The Recovery College takes an educational approach to equip you with the knowledge and skills to get on with your life, despite mental illness. Because mental illness can affect anyone, these skills are relevant to all of us.
T: 023 8231 0262
E: recovery.college@southernhealth.nhs.uk
W: Visit Recovery College (Southern Health NHS Foundation Trust) website
Monday - Friday 9am-5pm.
NHS Live Well offers advice, tips and tools to help you make the best choices about your health and wellbeing.
W: Visit NHS Live Well website
Online resources available 24/7.
Friendly, confidential advice on drugs, their effects and the law.
T: 0300 123 6600
Call FRANK 24 hours a day, 7 days a week.
Fearless is a site where you can access non-judgemental information and advice about crime and criminality. What makes this site different is they also provide you with a safe place to give information to them about crime – 100% anonymously.
It’s important to remember that they are not a replacement for the emergency services so their advice, if something is happening that needs immediate action – ring 999.
Change4Life aims to ensure parents have the essential support and tools they need to make healthier choices for their families.
We know that modern life can mean we are a lot busier, less active, and more reliant on convenience and fast food than we used to be.
But that’s where Change4Life comes in, helping families with fun ideas to help kids stay healthy, whether with easy recipes for busy weeknights, great sugar swaps, Disney-inspired games to get kids moving or help in understanding food labels.
Online resources available 24/7.
A directory of free and low cost activities and things for young people to do, targeted at 8-15 year olds across Hampshire.
Providing support, information, advice, signposting for young carers
T: 02380 902 465
Childline is yours – a free, private and confidential service where you can talk about anything. When you call Childline you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
T: 0800 1111
9am - midnight.
Solent NHS Trust Sexual Health Service provides Sexual and Reproductive Health (SRH) and Genito-Urinary Medicine (GUM) services across Hampshire, Isle of Wight, Portsmouth and Southampton. The service is available via a single point of access number, contactable 7 days a week.
T: 0300 300 2016
W: Visit Solent NHS Trust Sexual Health Service website
8am to 8pm 7 days a week.