get me out of here Exit site

Services

Find out what services are available to you in your area.

Alcohol

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

NACOA – (National Association for Children of Alcoholics)

 

NACOA offer a free confidential helpline for everyone affected by a parent’s alcohol problems. It is for children, adults, concerned others and professionals alike to access.

T: Tel: 0800 358 3456

E: helpline@Nacoa.org.uk

W: Visit NACOA – (National Association for Children of Alcoholics) website

Shropshire Recovery Partnership

We offer a range of services which include the following:

  • Open access advice and information
  • Harm reduction, needle exchange and BBV prevention
  • Outreach and re-engagement
  • Criminal justice services
  • Young person’s service
  • Hospital in-reach
  • Structured daycare
  • Psychosocial interventions
  • Pharmacological interventions
  • Shared care
  • Stimulant services
  • Family and carers’ support
  • Access to detoxification service

T: 01743 294700

W: Visit Shropshire Recovery Partnership website


Opening Times

Monday – Friday 9am- 5pm

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Telford Stars

Telford Stars is for young people aged 10-17 yrs who are using or affected by the problems associated with drugs and or alcohol.

T: 0300 456 4291

E: Telfordstars@sssft.nhs.uk

W: Visit Telford Stars website

Allergies

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Anger Management

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Anxiety

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEE U

Emotional Support and advice for children, young people and families

T: 0300 124 0093

W: Visit BEE U website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Are You Ready For Sexy

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Asthma

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

B.O

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Bad Relationships

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Family Information service

For information, advice and support on all aspects of family life for parents and carers of children and young people aged 0-19.

T: 01743-254440

E: ShropshireFIS@shropshiregov.uk

Karma Nirvana

Supporting victims of honour based abuse and forced marriage. Offering support and advice to victims and professionals.

T: 0800 5999 247

E: info@karmanirvana.org.uk

W: Visit Karma Nirvana website


Opening Times

Monday – Friday 9am- 5pm

Forced Marriage Unit

A public helpline to provide advice and support to victims of forced marriage or those at risk of forced marriage.

T: 020 7008 0151

E: fmu@fco.gov.uk

W: Visit Forced Marriage Unit website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Being Different

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Autism West Midlands

Enriching the lives of autistic people living in the West Midlands; supporting families and individuals with autism to live as independently as possible. Offering a range of support services to families and carers of autistic children including an information helpline, family outreach workers and support groups.

T: Helpline 0121 450 7575 / Office: 0121 450 7582

E: info@autismwestmidlands.org.uk

W: Visit Autism West Midlands website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Being Single

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Bereavement & Loss

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Tommy’s

Through our clinics, research centres, pregnancy information service and support line run by the team of Tommy’s midwives, we are here to support parents and families who lose a baby, experience premature birth and to help everyone have a safe and healthy pregnancy.

T: 02073983400 /pregnancy line : 0800 0147 800

W: Visit Tommy’s website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Child Bereavement UK

Supporting families, schools and professionals when a baby or child dies or is dying, or when a child is facing bereavement.

T: 0800 02 888 40

W: Visit Child Bereavement UK website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Cruse Bereavement Care

Help and support after the death of someone close, for adults and children. They also offer pre-bereavement support to those expecting to lose a loved one through illness.

 

T: 0808 808 1677

E: info@cruse.org.uk

W: Visit Cruse Bereavement Care website

Body Image

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

BEAT

Offering support and advice regards eating disorders. Access through the webpage on the enquiry form, telephone helpline or website.

T: BEAT Youthline 0808 801 0711 / BEAT Adult Helpline (Over 18) 0808 801 0677

E: help@beateatingdisorders.org.uk

W: Visit BEAT website


Opening Times

Monday – Friday 9am- 9pm

Bullying

Thinkuknow / CEOP (Child Exploitation and Online Protection)

The Thinkuknow website gives advice about staying safe when you’re on a phone, tablet or computer.

 

The Child Exploitation and Online Protection website can help you to report online abuse.

W: Visit Thinkuknow / CEOP (Child Exploitation and Online Protection) website

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Changes

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Young Carers Service

Who is a young carer? A young carer is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled, has mental health issues or misuses drugs or alcohol.

We can help by giving you:

  • Time away from caring responsibilities
  • The chance to meet other young carers
  • Take part in peer support and skills based activities
  • Go on day trips
  • Support in school and with homework
  • Learn new skills
  • Someone to listen and a place to talk
  • Information and funding

T: 0333 323 1990

E: shropyc@carerstrust4all.org.uk

W: Visit Young Carers Service website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Confidence

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

ERIC- Enuresis Resource Information service

Support and resources for toileting issues for children of all ages

T: 0845 370 8008

W: Visit ERIC- Enuresis Resource Information service website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

Consent And The Law

Forced Marriage Unit

A public helpline to provide advice and support to victims of forced marriage or those at risk of forced marriage.

T: 020 7008 0151

E: fmu@fco.gov.uk

W: Visit Forced Marriage Unit website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

British Pregnancy Advisory Service

Offering support and advice around pregnancy. Including support and advice around pregnancy testing, sexually transmitted infections and specialist counselling, advice and treatment of unwanted or unplanned pregnancies.

T: 03457 30 40 30

W: Visit British Pregnancy Advisory Service website


Opening Times

Monday – Friday 7am- 11pm
Saturday 7am – 6pm
Sunday 7am – 2.30pm

Continence

ERIC- Enuresis Resource Information service

Support and resources for toileting issues for children of all ages

T: 0845 370 8008

W: Visit ERIC- Enuresis Resource Information service website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Contraception

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

British Pregnancy Advisory Service

Offering support and advice around pregnancy. Including support and advice around pregnancy testing, sexually transmitted infections and specialist counselling, advice and treatment of unwanted or unplanned pregnancies.

T: 03457 30 40 30

W: Visit British Pregnancy Advisory Service website


Opening Times

Monday – Friday 7am- 11pm
Saturday 7am – 6pm
Sunday 7am – 2.30pm

CSE

Thinkuknow / CEOP (Child Exploitation and Online Protection)

The Thinkuknow website gives advice about staying safe when you’re on a phone, tablet or computer.

 

The Child Exploitation and Online Protection website can help you to report online abuse.

W: Visit Thinkuknow / CEOP (Child Exploitation and Online Protection) website

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Holly Project

The Holly Project is a free, independent support service for survivors of Child Sexual Exploitation (CSE) and their families, run by CSE survivors. The Holly Project aims to help survivors rebuild their lives and offer hope for the future.

T: 01952 947831

E: hollyproject@ymcawellington.co.uk

W: Visit Holly Project website


Opening Times

Monday 10am- 2pm / 6pm- 10pm
Tuesday 6pm – 11pm
Friday 6pm – 11pm
Saturday 1pm – 7pm
Sunday 10am – 2pm / 6pm – 11pm

Depression

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEE U

Emotional Support and advice for children, young people and families

T: 0300 124 0093

W: Visit BEE U website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Diabetes

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Domestic Abuse

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Drugs

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Talk to Frank

Honest information about drugs call 0300 123 6600 www.talktofrank.com

 

T: 0300 123 6600 Text : 82111 ( standard cost)

W: Visit Talk to Frank website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Shropshire Recovery Partnership

We offer a range of services which include the following:

  • Open access advice and information
  • Harm reduction, needle exchange and BBV prevention
  • Outreach and re-engagement
  • Criminal justice services
  • Young person’s service
  • Hospital in-reach
  • Structured daycare
  • Psychosocial interventions
  • Pharmacological interventions
  • Shared care
  • Stimulant services
  • Family and carers’ support
  • Access to detoxification service

T: 01743 294700

W: Visit Shropshire Recovery Partnership website


Opening Times

Monday – Friday 9am- 5pm

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Telford Stars

Telford Stars is for young people aged 10-17 yrs who are using or affected by the problems associated with drugs and or alcohol.

T: 0300 456 4291

E: Telfordstars@sssft.nhs.uk

W: Visit Telford Stars website

E-cigarettes

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Eating Disorders

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAT

Offering support and advice regards eating disorders. Access through the webpage on the enquiry form, telephone helpline or website.

T: BEAT Youthline 0808 801 0711 / BEAT Adult Helpline (Over 18) 0808 801 0677

E: help@beateatingdisorders.org.uk

W: Visit BEAT website


Opening Times

Monday – Friday 9am- 9pm

BEE U

Emotional Support and advice for children, young people and families

T: 0300 124 0093

W: Visit BEE U website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Healthy Lifestyles

The Healthy Lifestyles service offer health promotion and lifestyle change programmes and is designed to improve the health and wellbeing of families in the local area.

 

They offer free lifestyle screening and 1-1 advice.

T: 01952 382582

E: healthylifestyles@telford.gov.uk


Opening Times

Monday – Friday
Various local venues are used contact the team for further information on days and times.

Eczema

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Epilepsy

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Exam Stress

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Exercise

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

Facts And Fictions About Sexual Health

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Feelings

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Young Carers Service

Who is a young carer? A young carer is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled, has mental health issues or misuses drugs or alcohol.

We can help by giving you:

  • Time away from caring responsibilities
  • The chance to meet other young carers
  • Take part in peer support and skills based activities
  • Go on day trips
  • Support in school and with homework
  • Learn new skills
  • Someone to listen and a place to talk
  • Information and funding

T: 0333 323 1990

E: shropyc@carerstrust4all.org.uk

W: Visit Young Carers Service website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Child Bereavement UK

Supporting families, schools and professionals when a baby or child dies or is dying, or when a child is facing bereavement.

T: 0800 02 888 40

W: Visit Child Bereavement UK website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEE U

Emotional Support and advice for children, young people and families

T: 0300 124 0093

W: Visit BEE U website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Healthy Lifestyles

The Healthy Lifestyles service offer health promotion and lifestyle change programmes and is designed to improve the health and wellbeing of families in the local area.

 

They offer free lifestyle screening and 1-1 advice.

T: 01952 382582

E: healthylifestyles@telford.gov.uk


Opening Times

Monday – Friday
Various local venues are used contact the team for further information on days and times.

Female Genital Mutilation

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

FGM

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Flu

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Forced Marriage

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Karma Nirvana

Supporting victims of honour based abuse and forced marriage. Offering support and advice to victims and professionals.

T: 0800 5999 247

E: info@karmanirvana.org.uk

W: Visit Karma Nirvana website


Opening Times

Monday – Friday 9am- 5pm

Forced Marriage Unit

A public helpline to provide advice and support to victims of forced marriage or those at risk of forced marriage.

T: 020 7008 0151

E: fmu@fco.gov.uk

W: Visit Forced Marriage Unit website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Friendships

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Getting help

Urgent Health Advice

The NHS 111 service provides urgent health advice out of hours when your GP surgery and dentist is closed. If you are in a medical emergency and require an ambulance dial 999.

T: 111

W: Visit Urgent Health Advice website

Good Relationships

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Grooming

Thinkuknow / CEOP (Child Exploitation and Online Protection)

The Thinkuknow website gives advice about staying safe when you’re on a phone, tablet or computer.

 

The Child Exploitation and Online Protection website can help you to report online abuse.

W: Visit Thinkuknow / CEOP (Child Exploitation and Online Protection) website

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Growing Up

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

Autism West Midlands

Enriching the lives of autistic people living in the West Midlands; supporting families and individuals with autism to live as independently as possible. Offering a range of support services to families and carers of autistic children including an information helpline, family outreach workers and support groups.

T: Helpline 0121 450 7575 / Office: 0121 450 7582

E: info@autismwestmidlands.org.uk

W: Visit Autism West Midlands website

Health

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Tommy’s

Through our clinics, research centres, pregnancy information service and support line run by the team of Tommy’s midwives, we are here to support parents and families who lose a baby, experience premature birth and to help everyone have a safe and healthy pregnancy.

T: 02073983400 /pregnancy line : 0800 0147 800

W: Visit Tommy’s website

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

NHS dentist

Do you need help finding a dentist? If you live in Shropshire or Telford and Wrekin this service will support you to find a local NHS dentist to register with.

 

T: 01138247343

Teenage Cancer Trust

Supporting children and young people diagnosed with cancer. The Teenage Cancer Trust team is dedicated to helping young people face the challenges of cancer through specialist nurses and youth workers in the Teenage Cancer Trust Units.

T: 020 7612 0370

E: Hello@teenagecancertrust.org

W: Visit Teenage Cancer Trust website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

BEAT

Offering support and advice regards eating disorders. Access through the webpage on the enquiry form, telephone helpline or website.

T: BEAT Youthline 0808 801 0711 / BEAT Adult Helpline (Over 18) 0808 801 0677

E: help@beateatingdisorders.org.uk

W: Visit BEAT website


Opening Times

Monday – Friday 9am- 9pm

Autism West Midlands

Enriching the lives of autistic people living in the West Midlands; supporting families and individuals with autism to live as independently as possible. Offering a range of support services to families and carers of autistic children including an information helpline, family outreach workers and support groups.

T: Helpline 0121 450 7575 / Office: 0121 450 7582

E: info@autismwestmidlands.org.uk

W: Visit Autism West Midlands website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Healthy Lifestyles

The Healthy Lifestyles service offer health promotion and lifestyle change programmes and is designed to improve the health and wellbeing of families in the local area.

 

They offer free lifestyle screening and 1-1 advice.

T: 01952 382582

E: healthylifestyles@telford.gov.uk


Opening Times

Monday – Friday
Various local venues are used contact the team for further information on days and times.

Organisation Name

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T: 0123 456 7890

W: Visit Organisation Name website

Downloads

Organisation Name

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T: 0123 456 7890

W: Visit Organisation Name website

HIV/AIDS

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Hormones

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Immunisation

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Lifestyle

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Karma Nirvana

Supporting victims of honour based abuse and forced marriage. Offering support and advice to victims and professionals.

T: 0800 5999 247

E: info@karmanirvana.org.uk

W: Visit Karma Nirvana website


Opening Times

Monday – Friday 9am- 5pm

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Change4Life

Information to lead a healthier lifestyle with ideas for sugar swaps, healthy relationships, nutritional advice with top tips and activities to get active!

W: Visit Change4Life website

Healthy Lifestyles

The Healthy Lifestyles service offer health promotion and lifestyle change programmes and is designed to improve the health and wellbeing of families in the local area.

 

They offer free lifestyle screening and 1-1 advice.

T: 01952 382582

E: healthylifestyles@telford.gov.uk


Opening Times

Monday – Friday
Various local venues are used contact the team for further information on days and times.

Long Term Conditions

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

ERIC- Enuresis Resource Information service

Support and resources for toileting issues for children of all ages

T: 0845 370 8008

W: Visit ERIC- Enuresis Resource Information service website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Migraine

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Need someone to talk to / Getting tested

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Nutrition & Diet

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Online Relationships

Thinkuknow / CEOP (Child Exploitation and Online Protection)

The Thinkuknow website gives advice about staying safe when you’re on a phone, tablet or computer.

 

The Child Exploitation and Online Protection website can help you to report online abuse.

W: Visit Thinkuknow / CEOP (Child Exploitation and Online Protection) website

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Periods

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Pregnancy

Tommy’s

Through our clinics, research centres, pregnancy information service and support line run by the team of Tommy’s midwives, we are here to support parents and families who lose a baby, experience premature birth and to help everyone have a safe and healthy pregnancy.

T: 02073983400 /pregnancy line : 0800 0147 800

W: Visit Tommy’s website

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

British Pregnancy Advisory Service

Offering support and advice around pregnancy. Including support and advice around pregnancy testing, sexually transmitted infections and specialist counselling, advice and treatment of unwanted or unplanned pregnancies.

T: 03457 30 40 30

W: Visit British Pregnancy Advisory Service website


Opening Times

Monday – Friday 7am- 11pm
Saturday 7am – 6pm
Sunday 7am – 2.30pm

Puberty

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Relationships

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Stonewall

Empowering LGBT individuals to realise and achieve their full potential. Support offered regards coming out, what’s available in your area and helping to promote acceptable and supportive cultures and environments.

T: 020 7953 1850

E: info@stonewall.org.uk

W: Visit Stonewall website

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

British Pregnancy Advisory Service

Offering support and advice around pregnancy. Including support and advice around pregnancy testing, sexually transmitted infections and specialist counselling, advice and treatment of unwanted or unplanned pregnancies.

T: 03457 30 40 30

W: Visit British Pregnancy Advisory Service website


Opening Times

Monday – Friday 7am- 11pm
Saturday 7am – 6pm
Sunday 7am – 2.30pm

Resilience

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Self Harm

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Young Minds

Support and advice for children, young people and parents to promote mental health and wellbeing

T: Helpline available for parents – 0808 8025544 (free)

W: Visit Young Minds website


Opening Times

Helpline available for parents – 0808 8025544 (free) Monday – Friday 09.30am – 4pm / online contact form outside these hours

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEE U

Emotional Support and advice for children, young people and families

T: 0300 124 0093

W: Visit BEE U website

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Sexual Assault/Rape

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

NSPCC

If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.

T: Tel: 0808 800 5000- calls are free and number does not show on your phone

E: help@nspcc.org.uk

W: Visit NSPCC website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Sexual Health

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

Tommy’s

Through our clinics, research centres, pregnancy information service and support line run by the team of Tommy’s midwives, we are here to support parents and families who lose a baby, experience premature birth and to help everyone have a safe and healthy pregnancy.

T: 02073983400 /pregnancy line : 0800 0147 800

W: Visit Tommy’s website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Organisation Name

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T: 0123 456 7890

W: Visit Organisation Name website

Organisation Name

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T: 0123 456 7890

W: Visit Organisation Name website

Sexuality

XYZ Club

 

Group for young people who identify as LGBT, gender fluid or unsure up to age 18.

T: 01743 730005

E: info@sya.org.uk

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Stonewall

Empowering LGBT individuals to realise and achieve their full potential. Support offered regards coming out, what’s available in your area and helping to promote acceptable and supportive cultures and environments.

T: 020 7953 1850

E: info@stonewall.org.uk

W: Visit Stonewall website

Childline

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

T: 0800 1111

W: Visit Childline website


Opening Times

24 hours a day 7 days a week

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Sexually Transmitted Infections

Sexual Health

.

You can access sexual health services from a range of locations including some colleges and further education settings. There is no need for an appointment as our clinics operate on a ‘walk-in’ basis.

Our aim is to raise awareness and prevention of unplanned pregnancies and sexually transmitted infections. We provide advice and access to contraception methods and treatments as well as treatment for STI’s.

What we offer:-

All consultations and treatments are free and confidential, even if you are under 16.

Free and confidential sexual health services to women and men, including;

  • Sexual health information
  • Full range of contraceptive methods, including long-acting methods such as injections, Implanon and IUD/IUS
  • Emergency contraception
  • Pregnancy testing
  • Information and referral for abortion
  • Testing and treatment for sexually transmitted infections (STIs)
  • HIV testing
  • Sexual health examinations that may be necessary to check for infection or other sexual and genital problems
  • Free condoms
  • Referral to other specialist clinics

T: 0300 123 0994

W: Visit Sexual Health website


Opening Times

Visit www.openclinic.org .uk for your nearest clinics opening times
Clinics in:
Shrewsbury, Oswestry, Market Drayton, Whitchurch and Bridgnorth.
Full addresses can be found on www.openclinic.org.uk

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Sleeping

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

IAPT (Psychological Services)

IAPT (Psychological Therapies) support if you are feeling stressed, depressed or anxious for anyone 16 years and over. Self-referral available by telephone, email or GP. Telephone 0300 123 6020 /email: iaptshropshire@nhs.net

T: Tel: 0300 123 6020

E: iaptshropshire@nhs.net

W: Visit IAPT (Psychological Services) website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Speech Difficulties

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Staying Out Of Trouble

Samaritans

Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

 

You can phone, email, write or visit us in person. Please see our website for details.

T: 116 123 from any phone

W: Visit Samaritans website

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Kooth

Free, safe and anonymous online mental health and emotional well-being support for children and young people. Kooth offer peer support, self-help and trained counsellors to talk to.

Kooth provides one to one and group support via a social platform for children and young people aged 10+. This is similar to a messenger or chat room service. There are strict rules and confidentiality policies in place to protect children and young people who use the service. A trained specialist is on hand to answer questions and support user’s as well as monitoring all chat sessions. These sessions can be held on a one to one basis with a counsellor where advice and support can be offered on a range of topics, or through a peer group chat.

W: Visit Kooth website


Opening Times

Afternoon
Evening
Mon-Fri 12-10pm
Sat-Sun 6-10pm

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Tabacco

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Teeth/Breath

NHS dentist

Do you need help finding a dentist? If you live in Shropshire or Telford and Wrekin this service will support you to find a local NHS dentist to register with.

 

T: 01138247343

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

The School Nurse

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

Virtual/Face to Face

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

BEAM

Emotional and mental health support and advice including self-harm – drop in, no appointment needed! For anyone under the age of 25 including support for parents and carers.

Staff include Mental Health Nurses, Occupational Therapists, Psychological well-being practitioners and Youth Workers.

E: AskBeam@childrenssociety.org.uk

W: Visit BEAM website


Opening Times

Monday & Tuesday– Telford 12pm – 7pm. 9, Market Square, Wellington, TF1 1BP.
Wednesday (1st & 3rd) - Ludlow 3.30pm – 7pm – Ludlow Youth Centre. SY8 1RT
Thursdays – Shrewsbury 2pm – 7pm – Palmers Café, Claremont Street. SY1 1QG
Saturday – Telford 11am – 4pm - 9, Market Square, Wellington, TF1 1BP

Washing Your hands

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm

WebChats

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Shropshire Safeguarding Children Board

We can help if:

  • You are being mistreated or abused by someone and you’re not sure what to do;
  • You think another child/young person is being mistreated or abused and want to report your concerns;

You need advice or need to talk to someone, and want to confidentially talk to us

T: Please report your concerns to FPOC on 0345 678 9021. 9am-5pm Mon-Fri

W: Visit Shropshire Safeguarding Children Board website

Young Carers

The Mix

Free confidential support and advice for young people under 25. Including money worries, homelessness, relationships, drugs. Contact for 121 chat, email, counselling services

T: 0808 808 4994

W: Visit The Mix website

Parenting team

Supporting parents with their children. This includes ‘Understanding your Child Courses’. Locations throughout Shropshire.  To book an individual clinic appointment contact as below. Parents can self-refer.

T: 01743-250950

Young Carers Service

Who is a young carer? A young carer is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled, has mental health issues or misuses drugs or alcohol.

We can help by giving you:

  • Time away from caring responsibilities
  • The chance to meet other young carers
  • Take part in peer support and skills based activities
  • Go on day trips
  • Support in school and with homework
  • Learn new skills
  • Someone to listen and a place to talk
  • Information and funding

T: 0333 323 1990

E: shropyc@carerstrust4all.org.uk

W: Visit Young Carers Service website

Text UR School Nurse Service

A confidential text messaging service that allows young people aged 11-19 to contact their local Public Health School Nursing Service.

T: 07507 330 346 - Shropshire

W: Visit Text UR School Nurse Service website


Opening Times

Monday – Friday 9am- 4.30pm