Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999
You can get free counselling, peer support, online communities and tools designed specifically for young people.
Kooth is a free online counselling and emotional well-being support service providing young people aged 11-25 years (up to 26th birthday) in Hampshire, Southampton and Isle of Wight with a safe and secure means of accessing support with their emotional health and wellbeing needs from a professional team of qualified counsellors.
Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever the challenges. If you need urgent help text HANTS to 85258. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
T: 85258
Accessible 24/7.
Whatever you are going through, a Samaritan will face it with you. Available 24 hours a day, 365 days a year. This service is free to call.
T: 116 123
Accessible 24/7.
A dedicated space for anyone who is supporting young people who self-harm in Hampshire, Portsmouth, Southampton and the Isle of Wight.
Monday-Friday 9am-4pm
Simon Says supports Hampshire children and young people up to the age of 18 years who have a significant person in their life who has died or is dying.
T: 023 8064 7550
Monday - Friday 9am-5pm.
Shout is here when things feel overwhelming or you need someone to talk to by text.
Text SHOUT to 85258 for support for mental health 24/7.
T: 85258
Accessible 24/7.
No Limits is a charity offering free and confidential information, advice, counselling, advocacy and support to children and young people under the age of 26 in Southampton and Hampshire.
If you’re feeling like you want to end your life, it’s important to tell someone.
Help and support is available right now if you need it. You do not have to struggle with difficult feelings alone.
Talking therapies can help with many different problems. You can refer yourself to NHS talking therapies for anxiety and depression for many different conditions, including:
Hampshire Youth Access (HYA) is a partnership of 11 leading agencies providing counselling, information, advice, and support to children and young people aged 5 to 17 across Hampshire. We also give advice and information to anyone concerned about a child or young person’s emotional wellbeing.
T: 02382 147 755
E: enquiries@hampshireyouthaccess.org.uk
W: Visit Hampshire Youth Access website
Monday - Friday 9am-5pm.
Mermaids provides a range of helpline services supporting transgender youth, up to and including the age of 25, and also support families and professionals.
The helpline team offer emotional support, a gateway to the parents and young people’s forums, information about current legislation and protections under the law, plus signposting to training and resources.
T: 0808 801 0400
Helpline open Monday to Friday, 9am - 9pm
Childline is yours – a free, private and confidential service where you can talk about anything. When you call Childline you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
T: 0800 1111
9am - midnight.
Smokefree Hampshire is your local stop smoking service commissioned by Hampshire County Council.
Call 01264 563039 or 0800 772 3649, or text Quit to 66777
T: 01264 563039 or 0800 772 3649
E: smokefree.hampshire@nhs.net
W: Visit Smokefree Hampshire website
Online resources available 24/7.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales.
T: 111
W: Visit NHS 111 Service website
Accessible 24/7.
The resources on the Healthier Together website have been developed in partnership between parents and healthcare professionals from across Dorset, Hampshire and the Isle of Wight. You’ll find clear information on common childhood illnesses, including advice on what ‘red-flag’ signs to look out for, where to seek help if required, what you should do to keep your child comfortable and how long your child’s symptoms are likely to last.
Fire Cadets provides fun and challenging opportunities for young people to reach their full potential contributing to safer, stronger and healthier communities. They meet for two hours, one evening per week at a local fire station, during school term time.
Our Fire Cadet units are based at local operational fire stations; Ringwood, Sandown, Southsea, SHQ (Eastleigh), Gosport and Basingstoke.
ChatHealth text service is an easy way for young people 11-19 to confidentially ask for help with a range of issues such as mental health.
T: 07507 332160
W: Visit ChatHealth (11-19-year-olds) website
Monday to Friday from 8.30am-4.30pm (excluding bank holidays).
Beat is the UK’s eating disorder charity. Beat exist to end the pain and suffering caused by eating disorders. They are a champion, guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
T: 0808 801 0677
E: fyp@beateatingdisorders.org.uk
W: Visit Beat Eating Disorders website
Helplines are open 365 days a year from 12pm–8pm during the week, and 4pm–8pm on weekends and bank holidays.
Providing support, information, advice, signposting for young carers
T: 02380 902 465
The Mix is the UK’s leading support service for young people. They are here to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to them via their online community, on social media, through their free, confidential helpline or their counselling service.
Their social media channels are open 9:30am – 5:30pm, Mon to Fri. They will endeavour to respond to your messages within 24 hrs (Mon-Fri). Unfortunately they are unable offer support via Facebook.
T: 0808 808 4994
Social media channels are open 9:30am – 5:30pm, Mon to Fri.
Safe4Me (Hampshire Police) provides teachers, professionals and parents with information and resources to help educate young people about keeping safe and making responsible choices.
Online resources available 24/7.
NHS Live Well offers advice, tips and tools to help you make the best choices about your health and wellbeing.
W: Visit NHS Live Well website
Online resources available 24/7.
Friendly, confidential advice on drugs, their effects and the law.
T: 0300 123 6600
Call FRANK 24 hours a day, 7 days a week.
Fearless is a site where you can access non-judgemental information and advice about crime and criminality. What makes this site different is they also provide you with a safe place to give information to them about crime – 100% anonymously.
It’s important to remember that they are not a replacement for the emergency services so their advice, if something is happening that needs immediate action – ring 999.
No matter how much you do, physical activity is good for your body and mind.
Providing support, information, advice, signposting for young carers
T: 02380 902 465
Childline is yours – a free, private and confidential service where you can talk about anything. When you call Childline you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
T: 0800 1111
9am - midnight.
Sexual Health Service provides Sexual and Reproductive Health (SRH) and Genito-Urinary Medicine (GUM) services across Hampshire, Isle of Wight, Portsmouth and Southampton.
T: 0300 300 2016
W: Visit Sexual Health Service: Let’s talk about it website
8am to 8pm 7 days a week.