Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

1st Oct 2018

Chat health has arrived in Solihull!

Young people in Solihull wanting information, advice and support for their physical and mental health and wellbeing can now text the school nursing service.

We know how busy life can be and accessing support from a nurse in school can sometimes be difficult.  The Solihull School Nursing service is excited to be launching ‘chat health’. This new texting service is available from the first of October 2018 across the borough. Young people (aged 11 years and above) from Solihull schools, can text the nurses for information, advice and support regarding their physical and emotional health and wellbeing.


We can advise on a range of topics including (but not limited to):

  • Sexual Health
  • Anxiety
  • Self-esteem
  • Bullying
  • Exam stress
  • Friendships and relationships
  • Weight and Healthy diet
  • and much more

The texting service runs from 8am until 6pm Monday to Friday by a registered nurse. Make sure you save our number into your mobile phones – you never know when you might need us! Also don’t forget to pass it on to your friends too!! We look forward to receiving your messages and providing support when you need it.

OUR NUMBER IS: 07520 615 730

We’re waiting to hear from you!

“We do not usually inform your parents, teachers or anyone else if you contact the school nurse. We might inform someone if we were concerned about your safety, but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules. We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be seen outside of normal working hours. If you need help before you hear back from us, contact a member of school staff or your doctor. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). Prevent the school nurse from sending messages to you by texting STOP to our number. Please respect your schools mobile phone policy. Messages are charged at your usual rate.”