Text your school nurse

Young people aged 11 to 19 in Hertfordshire can access ChatHealth - a dedicated text messaging service to contact a School Nurse for support and advice

This is a confidential service, where you can ask for help or advice on a range of issues such as:

  • Weight and exercise
  • Healthy eating
  • Stress or anxiety
  • Relationships
  • Sexual health


ChatHealth Number: 07480635050



How does it work?

Text messages sent to the dedicated number above are delivered to a secure website. From here they are responded to by a school nurse on duty for ChatHealth. The service runs from 9am to 5pm Monday to Friday including the school holidays.

After 5pm and on weekends, the service is covered by a bounce back message explaining where to get support or help.

Emergency numbers are provided in the bounce back message with signposting to a GP or a local A&E department if the issue is urgent. Texts are replied to as soon as possible during normal working hours but there is a 24-hour window to reply.